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GSG
Contributor I
Dec 29, 2022 11:01 AM UTC
Answered

sonos sub not playing

I have a Sonos play bar 2 x Sonos one. And a Sonos sub. The sub is showing as connected but not playing. I have been through several resets. I have removed all components and reinstalled. I have reset the wifi. Still no luck  Can anyone help please 

 

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buzz
buzzAnswer
Grand Maestro
Dec 31, 2022 4:59 PM UTC

 Once you’ve enabled WiFi on both PLAYBAR and SUB, rebooting both might be the magic bullet.

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nik9669a
Senior Virtuoso
Dec 31, 2022 1:09 PM UTC

Thanks.  The playbar is connected using an optical cable and is working

 

The optical connector has nothing to do with the communication to Sub/surrounds. Have you re-enabled the wifi? 

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    GSGAuthor
    Contributor I
    Dec 31, 2022 1:28 PM UTC

    Yes

     

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    nik9669a
    Senior Virtuoso
    Dec 31, 2022 1:32 PM UTC

    Is the Sub also wifi-enabled?

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    buzz
    buzzAnswer
    Grand Maestro
    Dec 31, 2022 4:59 PM UTC

     Once you’ve enabled WiFi on both PLAYBAR and SUB, rebooting both might be the magic bullet.

    Translate
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