Contributor I

Sonos sub (gen 3) will not connect

1 reply
1322 views

Sonos sub (gen 3) will not connect to the arc soundbar once the sub has been setup, and says it will remain unsed until you connect it. however, it wont connect and says not found - please help🤦.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Rowena B.

Retired Sonos Staff

Hi @anthonypraznik, thank you for your response and welcome to the Sonos Community. I appreciate your response and for letting us know about it.

Let me help you figure out what's happening. We would like to have you submit a diagnostic of your system and reply back with the confirmation number. This will allow us to see how your Sonos system and help provide a resolution.

If you need help with any other information, feel free to reach out. We’ll wait for your reply.

Help others find useful content by clicking the like button and selecting the best answer to your question.

Sign up

Login to the community