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Hi

i have sonos arc and sonos sub gen 3. I also have sono play five. The sonos sub is connected with the ARC but is not playing sound but it works fine when connected to Sonos Play 5.

tried every method. kindly help

thanks

Are you pairing sub with the ark? Are you also pairing the sub with the five?

Hi,

thanks for the reply

i am pairing sub with the arc. It connects but not playing sound

i paired with the five just to check it.

 

By pairing do you mean bonding?

If it works with one but not the other, it may be best to generate a diagnostics report and call Sonos support. 

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