Hi! My parents have given me their old Sonos playbase. I have the new Philips ambilight 4K TV which does not have the optical input. We bought an optical to HDMI adaptor and I have set up the playbase on the app, connected to the TV, changed settings on the TV so the audio should be coming out via HDMI but it is still coming out of the TV. When I press the volume the light flashes on the Sonos so it is all connected but just won’t play out of there.
any advice? Thanks all!
Answered
sonos playbase to TV via extractor - no audio
Best answer by User117655
https://en.community.sonos.com/home-theater-229129/playbar-and-new-tv-6932335
An important point to note: the conversion is from the TV HDMI output (Arc/eArc) to the PlayBase TOSLINK OPTICAL input not the other way round, as suggested in the title and opening post.
Also TV will need to be configured to use a soundbar connected to an appropriate HDMI Arc/eArc output. There is no control layer with a converted optical connection.
Optical input on the TV? Did you mean output?
Guessing the TV has an ARC OR eARC HDMI output. You need to convert that to optical for the Playbar optical input.
Is your converter HDMI to Optical, and not Optical to HDMI? Going the wrong way won't work.
The Optical connection only carries sound so it isn't passing remote control signals between the two.
Did you buy the Sonos adapter? If so, the Sonos adapter converts optical to HDMI-ARC, not the other way around. You need a generic adapter that converts HDMI-ARC to optical. Amazon has hundreds of them.
There’s no optical plug on the TV so the optical is plugged into the adaptor. The adaptor has a HDMI in and HDMI out option and neither work
Did you buy the Sonos adapter? If so, the Sonos adapter converts optical to HDMI-ARC, not the other way around. You need a generic adapter that converts HDMI-ARC to optical. Amazon has hundreds of them.
Yes that what’s we’ve got!
Since the sound comes from the TV's HDMI output and has to go into the Playbar as an Optical input you must have an ARC eARC HDMI to Optical converter.
Did you buy the Sonos adapter? If so, the Sonos adapter converts optical to HDMI-ARC, not the other way around. You need a generic adapter that converts HDMI-ARC to optical. Amazon has hundreds of them.
Yes that what’s we’ve got!
That Sonos adapter is specially made to take optical out of the TV and convert it to HDMI-ARC for the Sonos Beam/Arc/Amp. You need the opposite, which can be found at Amazon. Just search for HDMI-ARC to optical converter.
The picture doesn't have enough info to say either way. Got a brand/model, or better a web link to a spec sheet?
It does look to be converting the right direction but does it support ARC and eARC?
https://en.community.sonos.com/home-theater-229129/playbar-and-new-tv-6932335
An important point to note: the conversion is from the TV HDMI output (Arc/eArc) to the PlayBase TOSLINK OPTICAL input not the other way round, as suggested in the title and opening post.
Also TV will need to be configured to use a soundbar connected to an appropriate HDMI Arc/eArc output. There is no control layer with a converted optical connection.
We have bought a new adaptor that is eARC compatible. It is plugged into the eARC HDMI slot and all the TV settings have been changed to ask the tv to play sound via external speakers, but it still won’t play out the Sonos! Any other advice?! We’re at a loss
Not sure about your TV but mine needed configuring to 'Use Wired Speaker -> HDMI(ARC) Device' (I paraphrase) rather than 'External Speakers'. There was a difference in my case (an older Panasonic Viera).
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