Sonos Playbar reset

11 replies
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Guys….I need some direction here.

I’ve got a new network setup so I’m trying to reset my playbar. It has the RJ45 connection and I have tried to do the reset but what I see as examples on how to reset the playbar on Google doesn’t have the same pic as on my playbar. They, whoever they is, say to hold down the play/pause button but my playbar doesn’t have a play/pause button...only the mute button (speaker with a /(slash) thru it. I’ve tried to do a reset holding down that bottom also but no luck.

If my new Arc didn’t have such a long delivery time, I’d just move this setup somewhere else and tackle it another day but…..

HELP!

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Ken_GriffithsAnswer

geo9234,

If you can wire any Sonos device from your existing system to your new network you will not need to factory reset any device… as soon as it’s wired to the LAN, all powered on Sonos devices will reappear in the Sonos controller App on any mobile device that’s WiFi-connected to the same (new) local network.

Once that’s achieved, you can then goto "Settings/System/Network/Wireless Setup” and reset/enter the new routers WiFi credentials (SSID/Password) and all Sonos products will then run uncabled on the new routers WiFi… and no settings/services/playlists etc; will be lost.

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controlav

Lead Maestro

Thanks guys but I gave up. I’ve tried all suggestions but to no avail. I’ll wait for my ARC to come in next month and pack this one away.

Have a great New Year!

A friend’s Playbar got into this same state, I tried everything to no avail. I told him to keep it for spares in case either of mine lose their WiFi card or get dinged.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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