I hope all is well. I am having an issue with my Sonos One SL. It worked great for the first month or so, however recently I have encountered problems with it.
I often cannot connect to it as it keeps getting disconnecting from the Wi-Fi network. I then proceed to reconnect it to the Wi-Fi by plugging out my Wi-Fi router and then reconnecting the sonos device to the Wi-Fi wirelessly. It works great for the rest of the day but disconnects the following day.
What can I do to solve this problem? I was considering buying more sonos speakers but this problem is a bit off putting….
Welcome to the Sonos community and thank you for bringing this to our attention. The Sonos’ behavior is odd especially if it worked seamlessly in the past for sometime and all of a sudden it won’t. Let me help you out.
I would like to ask some questions to better understand what is going on and for me to know how to proceed.
The more information you provide, the more we can paint the picture. Please take note of the diagnostic’s confirmation number and post it here once available. Here in the community, everybody is welcome.