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Taylor Anderson
Contributor II
April 2, 2023

Sonos Era 300 Drivers Not Working

 

I know that the front tweeter is disengaged when the Era 300s are set up as rear speakers in a surround sound configuration (which needs to be changed for stereo music playback)  but a big issue I have is when playing regular TV only one of the two side tweeters are working. And the tweeters that are working on each speaker are the ones pointed out and not in towards my listening/sitting position. This seems backwards. I’ve tried to set it up three times with no change. Is this correct??? 

Also there has to be a way for the front firing tweeter to be used when playing stereo music. For stereo music I much prefer the sound of my ones as rear speakers and it’s not even close. It also seems like my SUB is outputting a lot less sound as well since I added my era 300s no matter if I’m playing a movie or listening to music. Can someone at Sonos address this? I appreciate any help as when they are playing Dolby Atmos content they are amazing for music and movies. 

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    starlan
    Enthusiast I
    June 19, 2023

    Thanks all 5 drivers work fine with Atmos content. I tried the Dolby Labs tracks on Apple Music too and yes all 7.1.4 channels work as they should. 
     

    With stereo music from Apple Music only the outside facing two drivers on the 300’s are producing sound. The inner two and top firing driver are not. 

    Is that expected behavior when using the 300’s as surrounds or a bug? I will try removing them as surrounds and reattaching again to see if that fixes it if they are meant to. 

    starlan
    Enthusiast I
    June 19, 2023

    Removing them and adding them as surrounds again has fixed the issue. Now I get sound from all 5 drivers when playing stereo music. Must have been a bug.

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