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Contributor I
May 16, 2024
Answered

Sonos Beam Optical input no longer working

I’ve had a Sonos Beam for several years, hooked up to a system to allow me to play output from my computer. This required a bit of tinkering to get right! I had to:

  • Buy a device that converts USB → SPDIF
  • Get a SPDIF → HDMI converter
  • Connect all that up so that I had USB → SPDIF → HDMI → HDMI into the Beam

Since getting that sorted it has worked great! Until yesterday, when suddenly I could no longer get any audio through this setup :(. In all other respects the Beam works fine - I can connect to it through the app and play audio that way, and it correctly makes noises when I press the buttons.

Things I’ve tried to fix the problem:

  • Unplug and replug all of the various connections
  • Reboot computer
  • Reboot Beam
  • Fiddle around with the audio output settings from my computer (as far as I can tell they are all fine)
  • Rotate the HDMI-HDMI cable

I’m pretty sure that everything is fine as far as the USB->SPDIF converter, because you don’t have an optical cable plugged in you can see the red light that the converter sends down the the SPDIF out. And nothing has happened recently that would explain why the rest of the cabling has stopped working. So I was wondering if perhaps there has been a firmware update of some kind for the Beam that might have broken this.

Anyone have any ideas what the cause might be, and what I could try to fix it?

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Corry P
Corry PAnswer
Sonos Staff
October 14, 2024

Hi @BoredTrevor et al

In case anyone has not tried this functionality in a while, all Sonos products should now be able to play from an optical input.

If you are still having this problem, please ensure your Sonos system is up to date: Settings icon » Manage » System Updates » Check for Updates

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

58 replies

Lyricist III
June 8, 2024

wait what ? i use similiar converter why its not work ?

 

Lyricist III
June 8, 2024

Cheaper converters do not have PCM output.  This is the key to make the analog to digital conversion work, so Sonos can see and play it correctly.  

Lyricist III
June 8, 2024

I already tried a digital converter and it does not work on Beam 2. I have a pro-ject optical box e phono. No sound. 

Lyricist III
June 8, 2024

The converter I added the link for will 100% work as it has PCM output.  Same as a TV.  

Lyricist III
June 8, 2024

Do you have a Beam 2?

Lyricist III
June 10, 2024

The converter I added the link for will 100% work as it has PCM output.  Same as a TV.  

 

I’ve come across this issue as well and bought one of the converters you linked - hope it works for my beam gen 1!

 

Infuriating how SONOS have managed to mess things up. 

Lyricist III
June 11, 2024

Just an update,  that converter works great! 

 

Lyricist III
June 11, 2024

Yes it’s a great solution !   

Lyricist III
June 11, 2024

Yes it’s a great solution !   

Only issue is there’s some interference but I’m assuming that’s due to the “unclean” output from the line out of the PC but I’ll take this as a minor inconvenience to get it working again. 

Lyricist III
June 12, 2024

Can’t get that here

but is this going to work ?

Converter