Sonos Beam low sonos sub output

  • 17 March 2021
  • 2 replies
  • 89 views
B

Hi All,

I recently purchased a sonos beam shadow edition  from ebay in brand new condition. I set it up the other day and the sound quality was very underwhelming. Then with hope, I added a sub gen 3 to the setup and something weird happened. I saw that although the sub was added there was no output. Then I played with the sub on/off toggle switch and there was weak output from the sub with the toggle switch off and no output from sub when the toggle switch is on position. 

I can easily compare the sub output and normal on/off position with a sonos arc I currently  have.

Does anybody have any idea/recommendation or a similar incident. I would appreciate any help

Thanks and Regards

 

 

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2 replies

N
Userlevel 7
Badge +18

It sounds like you should generate a Diagnostics Report for Sonos staff to check out. 
 

check out this link:

 

Sonosjunkie
Userlevel 5
Badge +12

There was another thread on the forum a few days ago about someone experiencing low output from a Sub and int transpired to be down to placement. Have you tried moving the Sub?

 

 

Lounge: 5.1 Arc HT (2x Subs and 2xP5 rears) with LGOLED77CX. Kitchen: 2xOneW, 2xP3w with SubW. Bedroom: 2xP1s. Office/Studio: 2xP5w. Snug 2xP1s. Garage: 2xOneW. Also 3x Moves.
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