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Sonos beam lip sync issue LG OLED55C7V

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I just bought a Beam gen 2 and had high expectations on the sound compared to my previous Harman Kardon SB26. Installation went good and the sound is good. But the sound is not syncing at all, lots of delay. Can someone help what I need to do? I thought this shouldn’t be a matter when choosing Sonos.

I have a LG OLED55C7V and I’m using only an Apple TV4K. I guess there’s some settings in either the tv or Apple TV to do?

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R

Rhonny

Prodigy III

Great on the sync!

re the speech - did you try the Speech Enhancement? (I appreciate you shouldn’t need to do that).

I think the ‘sound effects and music’ setting on the Apple TV is for the system sounds (eg menu transitions when opening apps) rather than tv content sound and music. ‘Reduce Loud Sounds’ though might have a positive impact for you. Worth a try.

One other thing to try in the Sonos app is under Settings - [Beam/room], and scroll down to EQ. Try toggling Loudness on and off to see which provides you with better sound balance.

Finally you should definitely run Trueplay if you haven’t already. This could solve all your sound balance issues in one go.

J

JoboboboAuthor

Trending Lyricist I

I agree regarding the Speech Enhancement I’m the app. I tried that once. But I don’t like how it sounds.

But I will try the Reduce Loud Sounds in the Apple TV settings and see what happens. And also see what happens with Loudness on or off.

I have run Trueplay twice. But, not after pulling the plugs and restarted the systems. Maybe worth a try with a third session.

Last, I’m thinking about turning the Atmos and 3D spatial sound off and only use in Stereo mode. Maybe this levels out the high and low volumes in dialogue and effects/music?

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Rhonny

Prodigy III

Last, I’m thinking about turning the Atmos and 3D spatial sound off and only use in Stereo mode. Maybe this levels out the high and low volumes in dialogue and effects/music?

It’s a five second job so give it a go. if it doesn’t help, put it back.
It will only make a difference to content received in 5.1 or Dolby Atmos though. If stereo TV broadcasts are already still troublesome for sound balance, removing those modes is unlikely to help.
And it would be a shame to not use the Beam to its capability - you could have bought a much cheaper soundbar!

J

JoboboboAuthor

Trending Lyricist I

For the levels the option “Reduce Loud Sounds“ in the Sound settings on my Apple TV worked pretty well. Setting the app in “Night Mode” did almost the same job, but not as good.

But, watching movies in 5.1 sound will get the Beam in very low volume compared to Stereo mixed movies. With och without the “Reduce Loud Sounds“ turned on. Shouldn’t the Beam handle a 5.1 movie?

R

Rhonny

Prodigy III

For the levels the option “Reduce Loud Sounds“ in the Sound settings on my Apple TV worked pretty well. Setting the app in “Night Mode” did almost the same job, but not as good.

But, watching movies in 5.1 sound will get the Beam in very low volume compared to Stereo mixed movies. With och without the “Reduce Loud Sounds“ turned on. Shouldn’t the Beam handle a 5.1 movie?

Yes, it can handle 5.1 movies very well by creating virtual surround, just like it creates virtual Atmos for Atmos movies. There should be no reason it doesn’t sound good for these movies, especially with any sound reductions turned off (eg no use of Reduce Loud Sounds or Night Mode). And with any Dolby or Spacial settings turned on, and the Apple TV settings we discussed.
Is it not sounding good?

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