I had automated updates enabled and the rest of my system has successfully been upgraded to build 16.2 but the Bean Gen 2 has failed.
The Beam Gen 2 is stuck with the alternate flashing Red and White lights which indicate a failed update. I can no longer see the system in the app.
I have tried the following without success.
- Reboot the device
- Reset to Factory Settings
- Unplug for 24 hours and reboot|
- Changed from wireless to direct ethernet connection (via Eero)
Anything else I can try? Product support in the UK are offline currently despite being working hours. The system is less than a year old.