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Dipsc
Contributor I
February 18, 2021
Question

Sonos Beam dropping off WiFi

  • February 18, 2021
  • 1 reply
  • 57 views

Constantly dropping off, sky router sr115 or beam restart works temporarily. Reserving ip doesn’t seem to help. Beam is one shelf above the router. Any idea on solving would be appreciated. 

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1 reply

Xander P
Xander P
Retired Sonos Staff
February 18, 2021

Hi @Dipsc, thanks for reaching out to the Sonos Community!

This can often be caused by wireless interference, and you can find here some steps to Reduce Wireless Interference which may help.

Another option, given how close the Beam is to your router, would be to connect the Beam via Ethernet.

If you’re still having trouble even with a wired Beam, are you using SkyQ? SkyQ systems can sometimes develop issues forwarding discovery messages, which means your app can’t find the system. If this is the case, there’s a thread I’ll link below which covers some steps to take when having issues with SkyQ and Sonos.
 

 

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