Sonos Beam = Crackling sound - Netflix??

  • 8 November 2020
  • 1 reply
  • 191 views

Hello,

for 2 years now i have problem that my sonos beam is having a crackling sound.

I think the most of the time is happening when the netflix-app is used.

When changing input, the issue seems to be solved for a moment.

I am using the following setup :

 

Nvidia -shield → HDMI to Philips Oled TV

Receiver → HDMI to Philips Oled TV

HDMI with ARC from Oled tv to Sonos Beam

 

Off course all cables are already replaced.

I saw different threads in this community , without a solution.

 

Please Help.


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 5
Badge +16

Hi @pitchdown, thank you for reaching out to us and welcome the Sonos community. I’d be happy to help you all here and it would be best for those having trouble submitting a diagnostic report of your system for better understanding and see what would be best for the setup. Reply to us with the confirmation number. We and the community are always here to help.