sonos beam 2 Volume goes up suddenly

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Hi,

I have beam 2 for few weeks, today the volume suddenly went up without any reason.

I deleted the app thought maybe it related to the phone volume but it happend again.

it happend twice.

why is that?

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Stanley_4Answer

Grand Maestro

Next time submit a diagnostic within 10 minutes, contact Support with the number and they can tell you what changed the volume.

Stanley_4Answer

Grand Maestro

Next time submit a diagnostic within 10 minutes, contact Support with the number and they can tell you what changed the volume.

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