Answered

Sonos Beam 2 HDMI Connection Issue

Forum|Forum|2 years ago
October 29, 2023
3 replies
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mwhitworth65
Contributor II

Hello Sonos Family,

I am having HDMI Issues, my Sonos Beam2 stops working at times, come to find out the back of my TV HDMI port was loose, Samsung came out, replaced the HDMI port, plugged my soundar back in, it worked great for a couple of days, then the issue started happening again, the HDMI cable seems to be a little loose back there, when i wiggle it, sound comes in and out from soundbar.

Do i need to invest in a better HDMI Cable, like a MONSTER, i have a rocketfish plugged in now.

It seems like my HDMI Cable needs a tighter fit, or do I just have a TV that has a crappy input port ?

My TV is a Samsung Q80B QLED 4k 55”

Any reccomendations ?

Thank you,

Mikey

Best answer by buzz

Swap cables or swap cable ends as a diagnostic.

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