Sonos. arc won't factory reset

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I have 3 yr old arc which was working fine until sometime ago I turn off for few months. Now after on it won’t detect, it won’t factory reset(press join + insert power)

does anyone face similar issue? what is solution

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Corry P

Sonos Staff

Hi @DebandRoma

Fantastic! Thanks for updating the thread!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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