Sonos ARC with Samsung 60f8500 plasma only stereo

Question

Hi there.  My Arc is connected to the HMDI ARC on my tv, but no matter hwat i’ve tried i cannot get it to output 5.1.  Netflix/prime/tv etc. Sound works fine but the app keeps saying its playing in stereo.  I have tried using the optical adapter as well - same issue. the DD option in the TV menu is greyed out and “PCM”  is the only option I can use.  I’ve even tried using an hdmi switcher which changed nothing.  TV and Arc and the app are all on their latest software version.  Tried multiple HDMI cables, sources, etc.  Thoughts?

jgatie · Accepted Answer

would something like this work? Don’t want to spend $600 on the eArc.

Not really. You would need to connect that via optical withe the Sonos adapter, which only gives DD 5.1. If you wanted anything above that; DD+, Atmos, Dolby HD, you will need an eArc extractor (and they aren’t inexpensive)

GuitarSuperstar · Answer

Your TV is too old (from 2013). You might be able to get 5.1 audio from 1 or 2 of the TV’s native apps like VUDU but that’s about it. You either need to upgrade your TV or add an eARC adapter like the HDFury Arcana that will allow any external media device to bypass your TV’s limitations and send audio directly to the Arc.

Sign up

Login to the community