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Trending Lyricist I
January 14, 2025

Sonos Arc Ultra Sound Dip

Hi 

I have my Sonos Arc Ultra connected to my lg g4 and the sound dips out only for a second or two but on a regular basis.

Ive done all the disconnecting and reconnecting, checked and altered any settings that required changing and still does it.

even tried a brand new hdmi cable tonight that I ordered specially and no joy.

My old Arc connected to the lg g1 did exactly the same thing, starting to drive me a little crazy now.

What is going on, anyone else had these issues? 

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21 replies

kirkham47Author
Trending Lyricist I
March 6, 2025

This is quite disappointing. 
 

I hope this isn’t part of the push for customers towards the new expensive Sonos box. It might explain why Sonos don’t seem to be doing much more than telling us the issue is ‘interference’ rather than fixing any handshake issues with any other media devices.

Very, genuinely thought it was fixed.

To be honest I’d never thought of that but you may have a point.

If by some miracle anything changes or I hear of another fix I will let you know.