sonos arc ultra issues with using arc

2 replies
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So my Sonos arc ultra was working fine with arc before and using pass through properly (Dolby in my ps5), then the other day it just wasn’t working at all and someone suggested resetting my Samsung tv which worked. I noticed though now it’s just labeled as a receiver when connected with my tv and well it’s not doing anything other than pclm, unless I change it to dts on my tv settings

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G

GuitarSuperstarAnswer

Lead Maestro

Try this:

Disconnect everything from the TV and unplug the Arc and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Anynet+ is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Arc to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect the PS5 to the TV.

"Receive with simplicity everything that happens to you." - Rashi

S

Scema12Author

Contributor I

Bump

G

GuitarSuperstarAnswer

Lead Maestro

Try this:

Disconnect everything from the TV and unplug the Arc and TV from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Anynet+ is enabled in the TV settings. Run TV Setup in the Sonos app and follow the app instructions. When the app instructs you, connect the Arc to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect the PS5 to the TV.

"Receive with simplicity everything that happens to you." - Rashi

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