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NewbieDominik1987
Contributor II
April 11, 2024

Sonos Arc + Sonos Amp= no surround?

  • April 11, 2024
  • 11 replies
  • 165 views

Hi! I just added AMP (with ceiling speakers) to my ARC and SUB- )previously had a pair one SLs for Surround so know have to set it all up) but am not getting the AMP to work in the surround- it works along when I separate it and play music to it- but then when I pair it back- it says it succesfully is completed, but then nothing comes from the speakers- any help would be great!!

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NewbieDominik1987Author
Contributor II
April 14, 2024

I read no advice to disable the WiFi on any Sonos without consulting Sonos. Some of the symptoms you describe could be caused by you disabling WiFi, so it was asked if you did.

You should not use a phone splitter to splice an ethernet connection because al information on an ethernet (or the internet) is cut up in small packets that are addressed to a recipient. This was once explained to me as follows:  each recipient on an ethernet has its own address. Since you can’t have two recipients on one address you need an extra postmaster conveying packets to the right address if you use one cable for more than one device. An ethernet switch is the extra postmaster.

WiFi is not disabled and a phone splitter is not being used. I was traveling yesterday and half assed tried to search for the Ethernet switch. 

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