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TDYVR
Contributor I
January 12, 2021

Sonos Arc no sound with Samsung Frame TV

Hello all, 

 

Recently got Samsung The Frame (2020) and Sonos ARC. Sound started cutting out for 10 seconds then playing one second of sound in loops like that. 
 

many hours to both companies support. Both made me do hard updates. No real change. No fix. Does anyone know if this is fixable. Actually fixable. I want to keep the arc but if it don’t work I have to take it back before my return policy runs out. 
 

Many posts on here about it but all 6 months or more ago. 
 

thank you for any insight. 

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2 replies

GuitarSuperstar
Lead Maestro
January 12, 2021

Is the firmware up to date on your TV?

"Receive with simplicity everything that happens to you." - Rashi
TDYVRAuthor
Contributor I
January 12, 2021

Yes it is. USB installed also. 

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