Sonos Arc extremely poor dialogue levels VS Music and Action

Volume Normalization is what you are asking for and, to be frank, doesn’t make sense in a “home theater”.

Other than that, be sure to Trueplay.

I’ve had my sonos arc for just over a year now and the speech issues have deterioted dramatically over the last month. Have tried similar setting changes and re-doing trueplay a number of times without any luck. 

Not sure i feel any better knowing there’s so many of us out there with similar isues.

Not sure how you can come to the conclusion there’s many people out there having this problem but you contacted Sonos to let them try and solve it?

In most similar complaints, the issue has been that the source being played has been in stereo, and not an actual 5.1 signal with a disparate center channel.

Dialogue handling and balancing in high frequency is POOR. Very low dialogue and high frequency volume. Have a look at Bose 700 Soundbar, the mids and highs sound super CRISP. There are two main issues with ARC:

Low volume

Dialogues not clear

Mids and highs are not CRISP

So many customer complaining of the same issue. Why does Speech Enhancement need to be enabled always? It spoils the melody balance between Mids and highs especially 5KHZ and above. Pretty sure this can be fixed with a software update. But how soon? Should this be taken to Social media for prompt action? The equipment is very expensive and obviously there shouldn’t be any excuse. I have written to the CEO twice who has just cascaded my email to a Manager who reportedly has just taken my feedback and didn’t promise an ETA for the update.

Decided to chime in as well. Initially I was impressed with the Arc but it seems as time went on the dialogue on the Arc became a serious problem. Just to clarify I am using a Sony A80J, Sonos Arc, Gen 3 Sub, and Apple TV 4K. I have retuned Trueplay multiple times. Repositioned the sub and etc and no matter what the dialogue is just not improved. Maybe Sonos will read the comments and realize that there is a problem on their end. Just very infuriating to spend so much money and for dialogue to be the main issue with the ARC. Hopefully their is a fix down the road but given this issue has been going for awhile I doubt Sonos even cares to acknowledge the issue. 

Adding a vote. Been following these threads for months (this community, reddit, and others) and have tried it all, including doubling down and adding the sub and ones to my arc, but still not satisfied with the dialogue quality at all. 
 

There’s obviously something wrong and I’m finding it hard to believe Sonos has still not resolved the issue or provided much of an update. (Maybe it’s something they can’t fix??)
 

I’m seriously regretting the purchase and cannot recommend Sonos at this point. 
 

im sure there’s many more people that are not posting as so many others (thousands) are already writing about the same - if that’s you, I encourage you to post. Again, hard to believe that Sonos doesn’t understand the severity of the issue at this point, but let’s at least make sure they understand the scale of dissatisfied customers. 

I will say this I will heavily consider the new set of Sony Sounbars that are releasing and just sell this Arc if no improvements are made when I move into a new space. So I am hoping Sonos does something cause I truly believe they know it is a problem but just has not made it known. So maybe a future update down the line but I am not expecting it to keep my expectations low. 

From what I’ve come to understand, Sonos needs to work with Apple to sort out this iOS microphone trueplay issue. Once that’s worked out, the soundbar will sound the way it was intended. Hope you guys at Sonos are working on this!

I have the same exact problems. Tried every fix out there multiple times - and to no surprise - terrible. 
 

Sonos should be held accountable ! We need a fix!