Skip to main content
Blaked
Contributor I
February 27, 2023
Answered

Sonos Arc eArc

After two years of no problems my Arc will no longer communicate with my LGCX via eArc.

 

The Arc works via the app (I can stream music) but the sound bar won’t play sound from the TV.  What was working this morning isn’t working this evening.  Nothing has changed.  
 

I reran the setup via the Sonos app but now the eArc setup won’t complete successfully.

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
GuitarSuperstarAnswer
Lead Maestro
February 27, 2023

Try this:

Disconnect everything from the TV and unplug the TV and Arc from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Then run TV Setup in the Sonos app and follow the instructions. When the app instructs you, connect the Arc to the TV using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect any other device to the TV.

"Receive with simplicity everything that happens to you." - Rashi
View in thread

9 replies

GuitarSuperstarAnswer
Lead Maestro
February 27, 2023

Try this:

Disconnect everything from the TV and unplug the TV and Arc from power for a couple of minutes. Plug everything back in but keep everything disconnected. Make sure Simplink is enabled in the TV settings. Then run TV Setup in the Sonos app and follow the instructions. When the app instructs you, connect the Arc to the TV using the Sonos-supplied HDMI cable. After the Arc has been successfully connected, connect any other device to the TV.

"Receive with simplicity everything that happens to you." - Rashi
    BlakedAuthor
    Contributor I
    February 27, 2023

    I can confirm the LGCX is now using the Sonos Arc/Sub vis HDMI eArc!  I will now reconnect my other HDMI devices.

    BlakedAuthor
    Contributor I
    February 27, 2023

    So far so good!!!  Thanks so much for your help!

      Gneill
      Lyricist I
      February 27, 2023

      This is a simple question. Apart from skins any suggestions on how to change my Sonos white arc to black. Is it possible to paint.

      Airgetlam
      Airgetlam
      February 28, 2023

      Anything can be painted. The issue would be covering the speakers inside so that they’re not hit by any paint. Which implies pulling apart the chassis, something that Sonos takes such a dim view of currently that they invalidate any support or warranty if you do so.

      If I were you, I’d be going on some other websites, and looking to trade….with a strong guaranty so that someone doesn’t trade you a broken device for your good one. Or just sell your old one, and buy a new black one. I haven’t checked, but I suspect the cost difference between the sale and the purchase may be minimal. 

       

      Bruce
        Gneill
        Lyricist I
        February 28, 2023

        Thank you for your information. 

          buzz
          buzz
          Grand Maestro
          February 28, 2023

          I think that it would be very difficult for an amateur to successfully paint an ARC. You’ll have issues painting the sides of holes without clogging the holes.

            Me58
            Lyricist I
            November 5, 2023

            Worked for me. Thank you.

            Stanley_4
            Stanley_4
            Grand Maestro
            November 5, 2023

            Why the resistance to Skins? 

            I’m not fond of the price of the store-bought ones so I made a couple for my Subs toi kid/bug/critter proof them and I’m quite happy with the result. Cost next to nothing, just two yards of inexpensive speaker cloth.

            Terms & ConditionsAccessibility statement