Equipment:
Sky Q Router - Living Room
Sky Q 2 TB - Living Room
Sky Q Mini Box - Games Room
Sonos Arc - Games Room
Sonos Gen 3 Sub - Games Room
Connectivity
Sky Q 2TB - Ethernet to router direct
Sky Q Mini Box - Powerline from the living room to games room / powerline to 8 port switch / 8 port switch to Mini Q
Sonos Arc - Powerline from the living room to games room / powerline to 8 port switch / 8 port switch to Sonos Arc using Ethernet ( plus WiFi enabled on the arc for the sub )
Hi All
I’m new to Sonos and having some frustrating connection issues with my new Arc. I’m using the new S2 app ( updated yesterday ) where the app will only connect from my phone to the Arc when I’m connected to the main router in the living room. if I connect to any of the mini q boxes from my phone the app basically said it cannot find my Sonos system.
Due to poor wifi in the house, I need to run power over Ethernet to the mini q boxes or they don’t work hense the configuration.
I have other devices connected to the same switch in the games room and I’m able to connect to them from anywhere in the house so this issue is primarily to do with the Sonos Arc ( I believe )
Any Ideas ?
Thanks In Advance
Stu