HDMI 4 (arc) connector on tv does not work with the provided hdmi Sonos cable
Answered
sonos arc connection
Best answer by Ken_Griffiths
If you have tried another 1.4+ HDMI cable with heac support and that is working okay then contact Sonos customer support to see about arranging a cable replacement . Here is their link:
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
If you have tried another 1.4+ HDMI cable with heac support and that is working okay then contact Sonos customer support to see about arranging a cable replacement . Here is their link:
What TV? Are you certain is HDMI 4 port? As Ken suggested try another cable. Any version will do as they are backwards compatible. Is it perhaps an eARC where you need to enable simplink? For example in my LG c1 I need to enable simplink (HDMI-CEC) in sound settings otherwise just plugging it in doesn't work.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.