When using a Sonos Arc with Amp as surrounds the app now specifies that the Arc needs to be hardwired to the router (regardless of other hard wired Sonos products / Amp). I can’t remeber if this has always been the case or it’s a new requirement.
The thing that I don’t understand is that on our shop demo system, neither the Arc or Amp is wired but is setup (and works) as Arc, surrounds w/ Sonos sub. The only difference is a Boost, can you get around it with a boost.