I got this yesterday and I noticed something on both the sides of arc. Is this normal?
Answered
sonos arc
Best answer by GuitarSuperstar
No, this isn’t normal. If it doesn’t come off when you try to clean it, get a replacement Arc.
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Hey Yesu,
Only hooked-up the Arc to my SONY XR55X94J TV a couple days ago & am seeing the same issue. Been treating the Arc very carefully & the room temp. has been constantly around 20-21°C since delivery(?)
Have you experienced any detrimental effect on performance? Feels like the Arc sounds less clear, less dynamic & I’m having to increase the volume since I noticed the leaking. Even though the speech enhancement function is activated in the S2 app.
What have your retailer &/or SONOS customer service advised?
Your’s in anticipation.
I returned it to Costco and got new one and that one has similar issue but much less , I am not sure if it affects the sound
+16Both of the Arcs I bought at Black Friday from Bestbuy have it.
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