I am setting up a new Sonos arc, amp, and subwoofer gen 4 for a client. When i was able to add the devices with some difficulty but now that i have the products added it will not allow me to create a room for the equipment therefor i cannot set up the system any help??
Answered
setup new products to my existing account
Best answer by John B
Your position now should be that you have three “rooms” and a Sub, as “room” is just a label for a speaker, or a specified arrangement of speakers.
Go into the Settings for your Arc and “Add Surrounds” and “Add Sub” and follow the prompts.
I have assumed that you haven’t added the surrounds and Sub to the Arc in the initial installation, otherwise you would already be done and dusted..
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+18If you where able to add the devices they should already be in a room. Can you post some screenshots?
Your position now should be that you have three “rooms” and a Sub, as “room” is just a label for a speaker, or a specified arrangement of speakers.
Go into the Settings for your Arc and “Add Surrounds” and “Add Sub” and follow the prompts.
I have assumed that you haven’t added the surrounds and Sub to the Arc in the initial installation, otherwise you would already be done and dusted..
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