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Hello All,

I bought a 2020 Samsung TU8000 with eARC. The manual and Samsung support said that it supports multichannel PCM, but upon trying it with both the PS4 and Nintendo Switch, all I get is Stereo 2.0 PCM. I’ve heard there will be an update on Samsung’s end via a couple of forums, but will this be updating all 2020 Samsung TVs? Also, is this definitely something wrong on Samsung’s end or is it, in fact, a Sonos/Samsung compatibility issue?

Thanks for your help!

This is a Samsung issue, not a Sonos one. You should be contacting Samsung CS about your questions, they do not maintain a presence here on the Sonos forums.

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