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Answered

Samsung and Arc only Stereo Sojnx

  • 20 December 2023
  • 5 replies
  • 123 views

Hello,

 

I have a Samsung UN55F6300AFXZA tv that I’m using with the Arc. I’ve got the Arc connected to the ARC HDMI port of the TV and a PS5 and Firestick connected to other HDMI ports. I can’t seem to get the settings right to get a 5.1 signal passed thru to the Arc. When I check the settings on my TV, the only digital audio out option is PCM. Dolby digital, DTS, and DTS neo2:5 are all grayed out and won’t let me select. Is there a known fix for this?

 

thanks

 

Mike

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5 replies

G
Userlevel 7

Try playing a 5.1 audio source while you change the Digital Audio Out setting. This should allow you to change the setting to Dolby Digital or Dolby Digital Plus (if available).

"Receive with simplicity everything that happens to you." - Rashi
M

I was playing the Gran Turismo movie on Netflix while trying to switch and it didn’t work. Sorry, I fat fingered the check mark. 
 

update: playing Netflix using the SmartTv app allows Dolby Digital 5.1 to play. Still no luck with the PS5 or Firestick

G
Userlevel 7

Based on my research, your TV is from 2014 and likely too old to pass through 5.1 audio from external media devices. You either need a new TV (ideally with eARC) or get an eARC adapter like the HDFury Arcana. The Arcana will allow the PS5 and Fire TV Stick to bypass your TV’s limitations and send the highest quality audio directly to the Arc like Dolby Atmos, Dolby Digital Plus, and Linear PCM.

"Receive with simplicity everything that happens to you." - Rashi
M

Thanks GuitarSuperstar. 
 

update: I am able to get the TV to pass thru 5.1 using the optical out and the adaptor that came with the Sonos Arc. Do you think the tv has functionality to pass thru the audio via optical but not via HDMI ARC? Based on my testing this seems to be the case. May need to call Samsung.

G
Userlevel 7

Thanks GuitarSuperstar. 
 

update: I am able to get the TV to pass thru 5.1 using the optical out and the adaptor that came with the Sonos Arc. Do you think the tv has functionality to pass thru the audio via optical but not via HDMI ARC? Based on my testing this seems to be the case. May need to call Samsung.

Yes, it is very possible that the TV can only pass through 5.1 audio when the Arc is connected via optical.

"Receive with simplicity everything that happens to you." - Rashi
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