Contributor I

Answered

Problem linking your Playbar to your account

2 replies
1219 views

I am trying to setup a new Playbar. I keep getting the error on Sonos App on my phone “There was a problem linking your Playbar to your account”.

I have tried Ethernet connection between my Playbar and Router and rebooted the router also. Still the issue persists.

Sonos Playbar

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GuitarSuperstarAnswer

Lead Maestro

Have you tried performing a factory reset of the Playbar?

"Receive with simplicity everything that happens to you." - Rashi

GuitarSuperstarAnswer

Lead Maestro

Have you tried performing a factory reset of the Playbar?

"Receive with simplicity everything that happens to you." - Rashi

Contributor I

Thanks a lot. Factory reset indeed worked!!!🙏