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Answered

Problem linking your Playbar to your account

  • November 20, 2022
  • 2 replies
  • 1142 views

I am trying to setup a new Playbar. I keep getting the error on Sonos App on my phone “There was a problem linking your Playbar to your account”.

I have tried Ethernet connection between my Playbar and Router and rebooted the router also. Still the issue persists.

Best answer by GuitarSuperstar

Have you tried performing a factory reset of the Playbar?

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2 replies

  • Lead Maestro
  • Answer
  • November 20, 2022

Have you tried performing a factory reset of the Playbar?


  • Author
  • Contributor I
  • November 20, 2022

Thanks a lot. Factory reset indeed worked!!!🙏