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Answered

pitching noise playbar

  • January 8, 2025
  • 3 replies
  • 177 views

hi my playbar started those pitching noises on stand by then it worse when in use not louder but annoyingly can hear it everytime is on 

 

looking on advises it is common in those models but could not find a solution ]

]thx

Peter 

Best answer by Jamie A

Hi ​@tytusowski, welcome to the Sonos Community!

I’m sorry to hear that you’re having issues with your Playbar. If you’re hearing high-pitched noises at all times when the Playbar is powered on and a reboot doesn’t resolve this, then I’d recommend contacting our support team for further troubleshooting, or to discuss replacement options if they are unable to troubleshoot this issue.

I hope this helps!

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3 replies

Jamie A
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  • Sonos Staff
  • 1469 replies
  • Answer
  • January 9, 2025

Hi ​@tytusowski, welcome to the Sonos Community!

I’m sorry to hear that you’re having issues with your Playbar. If you’re hearing high-pitched noises at all times when the Playbar is powered on and a reboot doesn’t resolve this, then I’d recommend contacting our support team for further troubleshooting, or to discuss replacement options if they are unable to troubleshoot this issue.

I hope this helps!


  • Author
  • Contributor I
  • 5 replies
  • January 15, 2025

ok been asked to send unit back, i did lets see where we can get ,will keep updates 


  • Author
  • Contributor I
  • 5 replies
  • January 31, 2025

update 
got my sonos back 
yay thanks guys