Contributor I

Only stereo with AppleTv 4k

16 replies
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I was having trouble with only getting stereo from my Apple TV into Sonos Beam (sub and 2 Symfonic bookshelf speakers for surround), connected to a Samsung frame (from Dec. 2023). I thought it was a problem with EARC, so I swapped out the Beam for Sonos Arc, connected the sub & surround speakers, and connected through optical.

after switching around with the settings within the appleTV and the Samsung, I was still getting only stereo sound on everything I played into the TV through the apple TV.

Then I tried playing Disney+ directly through the Samsung. Behold! Dolby 5.1 surround!

Then I realized that the only thing playing Dolby Atmos through the AppleTV was AppleTV+ content. Everything else was only playing in Stereo. Shame on you Apple! They better fix this soon.

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Rhonny

Prodigy III

@RRrocket
I have a Samsung TV with Apple TV and Sonos soundbar (with Symfonisk surrounds) and have no such sound issues.

Ensure your Samsung’s audio output is set to Passthrough and not PCM.

If you still have issues, post your Samsung sound settings, and your Apple TV sound settings and I’ll take a look.

(Also, do you subscribe to the tier on each TV streaming service that entities you to receive Atmos? There is only one tier with Apple TV+, hence the Atmos. But Netflix and Disney+ have lower tiers with lower audio quality.)

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RRrocketAuthor

Contributor I

the issue is not the subscription level. when I play Disney+ direct from TV into Ray through optical, I get 5.1, when I go through Apple TV4k it’s only stereo. everything else is the same.

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Rhonny

Prodigy III

@RRrocket

What about the rest of my post?