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DJcraze
Contributor I
June 2, 2021
Answered

Not able to connect with Apple TV 4K HDR

I have Sonos arc, sub gen 3 and 2 sonos ones 5.1 speaker setup.

2016 Samsung tv 65” Class KS9500 9-Series Curved 4K SUHD TV (2016 Model)

(This TV doesn't have Arc in the sound settings, but has HDMI ARC input)

Apple TV 4K HDR connecting using Belkin Ultra HD High Speed HDMI 2.1 Cable

 

When using Apple TV 4K (previous version)

  1. I was able to ask Alexa from the Sonos arc to turn on n off the TV.
  2. Arc was integrated with the Samsung tv for audio, even though in the audio settings (both samsung tv and Apple TV 4K) I selected TV speakers the audio used to come from Sonos arc

Now after setting up with Apple TV 4K HDR

  1. I don't think it has anything to do with Apple TV 4K HDR but Alex won't turn on or off the tv anymore
  2. definitely the sound is no longer integrated with sonos arc when the settings are set to TV speakers. I choose Sonos arc from Apple TV 4K HDR connecting via bluetooth.

Any feedback is highly appreciated.

 

Thank you

 

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GuitarSuperstarAnswer
Lead Maestro
June 2, 2021

The Change Format setting on the Apple TV should actually be set to ON so you can change the Audio Format to Dolby Digital 5.1.

And keep Audio Output set to TV Speakers.

"Receive with simplicity everything that happens to you." - Rashi
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DJcrazeAuthor
Contributor I
June 2, 2021

@BMF ok will just change the format to Dolby Digital 5.1

I don't want to Airplay to Sonos Arc, without choosing/selecting what speakers the audio needs to come i.e. even though it says TV speakers I wanted the audio to come from Sonos Arc.

Thats how it used to be with the previous Apple TV 4K.

@GuitarSuperstar sure will do.

    BMF
    BMF
    Prodigy III
    June 2, 2021

    @DJcraze great, just wanted to make sure you were not trying AirPlay 

    DJcrazeAuthor
    Contributor I
    June 2, 2021

    if I changed the audio format on Apple TV to Dolby Digital 5.1 and the audio output to TV speakers, will the audio automatically come from the Sonos Arc.

    Should I be able to control the audio from Apple TV remote?

    BMF
    BMF
    Prodigy III
    June 2, 2021

    It should do, yes.

     

    all you are doing is sending the sound to the TV in 5.1 Dolby without AppleTV trying to decide what is best and to use the tv for sound.

     

    the tv in turn should ignore the tv speakers part and use the Arc for sound 

    DJcrazeAuthor
    Contributor I
    June 2, 2021

    @BMF & @GuitarSuperstar Thank you! with the above settings change everything is working great now! 

    Back to like it used to work before :) 

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