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Contributor I
December 12, 2025
Answered

no volume control arc ultra after latest update

I have changed nothing, have always been able to control volume on arc ultra through my nvidia shield remote and tv remote now after update i can only adjust it from the app when I use the other remotes I get the white light like usual on the soundbar but nothing changes, I hope this bug or issue gets solved quickly as it's annoying to go into the app everytime especially when youtube has a different volume than everything else and I have to adjust a lot

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Stanley_4
Stanley_4Answer
Grand Maestro
December 12, 2025

Unplug everything for two minutes, then plug it back in. Sometimes the update/reboot gets a glitch.

11 replies

Contributor I
February 16, 2026

Yes. Thanks so much for your support. Very helpful.