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Contributor I
December 7, 2025
Answered

no tv sound only music by Bluetooth

Hello

My sonos arc is new . It fonction for 3 days then today no tv sound only music by Bluetooth but impossible to have tv sound. 

Can someone help me pleased 

Ty

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neoliveAnswer
Contributor I
December 7, 2025

I reboot tv and sound come again . Hope i don t have to do this all days.  Ty Mr T

2 replies

Mr. T
December 7, 2025

Are you getting sound from the TV speakers or no sound at all?

If TV speakers, then change sound output to Arc Ultra, otherwise try rebooting your TV by unplugging for 30secs then turning it back on to see if the connection to Arc Ultra is re-established.

neoliveAuthorAnswer
Contributor I
December 7, 2025

I reboot tv and sound come again . Hope i don t have to do this all days.  Ty Mr T