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Flyingtame69
Contributor I
Feb 6, 2023 9:55 PM UTC
Answered

no suround sound on sony kd55 - 55xe8396 from beam 2, mini sub and 2 one sl ( only getting stereo pcm) Help

Can only get stereo pcm from config as above, help please

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GuitarSuperstarAnswer
Lead Maestro
Feb 7, 2023 3:48 PM UTC

Not everything is mixed or available in 5.1 audio. Many sources are only available in stereo. Look for movies and shows on the popular streaming apps like Netflix, Disney+, and Prime Video. Those apps have a lot of 5.1 content. 

Also, be sure to set the Surround Sound setting on the Fire TV Stick to Best Available. On the Sky Q under the Audio Visual settings, set Digital audio out HDMI to Dolby Digital Plus or Dolby Digital.

"Receive with simplicity everything that happens to you." - Rashi
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3 replies

GuitarSuperstar
Lead Maestro
Feb 6, 2023 10:19 PM UTC

What is your source? From what app/device?

Also make sure the Digital Audio Out setting on the TV is set to Auto 1.

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"Receive with simplicity everything that happens to you." - Rashi
Flyingtame69Author
Contributor I
Feb 7, 2023 3:38 PM UTC

The source(s) are sky Q and firestick.  On checking more carefully at each program I can see that the output type , per the Sonos app, changes often depending on the program being watched, I guess to do with how they were recorded?

 

I will press on with changing my tv setting to auto 1 as suggested and see how that works.

 

thank you for kind help.

 

regards

 

tom

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GuitarSuperstarAnswer
Lead Maestro
Feb 7, 2023 3:48 PM UTC

Not everything is mixed or available in 5.1 audio. Many sources are only available in stereo. Look for movies and shows on the popular streaming apps like Netflix, Disney+, and Prime Video. Those apps have a lot of 5.1 content. 

Also, be sure to set the Surround Sound setting on the Fire TV Stick to Best Available. On the Sky Q under the Audio Visual settings, set Digital audio out HDMI to Dolby Digital Plus or Dolby Digital.

Translate
"Receive with simplicity everything that happens to you." - Rashi
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