No Sound From Sonos Ray With Vizio D43-D2

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The Visio TV is located in my backyard bar area. I have many Sonos speakers throughout my home so wanted to buy the Ray to couple with this TV and also join my Sonos family of speakers extending the music to the outdoor bar. I have been unable to get the TV audio to play through the Ray so seeking some community input. It’s an inexpensive and older TV but it does offer optical out. There are only a few settings on the TV to alter the audio output but I haven’t been able to find the combination to make this happen. I am using an Apple TV 4K gen 1 as my only source to the TV. I have not yet tried a different optical cable so a bad cable, which came with the Ray, is a possibility.

Here are the TV and Apple TV setup options that may/may not be in play for this:

Vizio D43-D2 TV Settings

TV speakers on/off - I set to off

Digital Audio Out - PCM or Bitstream. I have tried both but believe PCM is correct for the Ray

CEC - Disable/ARC only/Enable. I have tried all but not sure of the relevance with no HDMI on the Ray

Apple TV Settings:

Default Audio Output - TV speakers is my only choice

Audio Format - Dolby Digital 5.1 or Stereo. I selected stereo to match with PCM on the TV

Audio Mode - Auto or 16 bit. It is set to auto

Thank you for any comments.

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W

Western 1Answer

Contributor I

This issue was resolved with the help from Sonos Tech Support. It took 24-48 hours for each reply but at least it was resolved. The only change required from my original settings I posted up top was to enable the autoplay feature in the Ray settings. You can do this from the Sonos App > Settings > System > Ray “speaker name” > TV Autoplay.

Thanks to all for your interest and help!

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W

Western 1Author

Contributor I

Autoplay is a useful feauture but you could have chosen the TV als an input for your Ray in the Sonos app. The musical note in the app lets you switch sources.

Thank you, I didn’t know about that either. I tried it and did see what you explained. This is my first experience with a sound bar and I’m pleased it’s finally working as it should. A few more instructions with the Ray referencing the helpful things in this post would have saved a lot of time.

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