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slawsonb
Contributor I
Sep 5, 2023 1:45 AM UTC
Answered

No sound from Arc when using YouTube on Samsung TV

I have a problem where there isn’t any sound at all from youtube app.  I have a samsung tv and an arc soundbar.  It looks like the app may have bee updated on 8/30/2023 which is about when the sound stopped.  I can get sound by unplugging the tv and going directly to youtube app.  If I leave the app and come back, no sound.

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GuitarSuperstarAnswer
Lead Maestro
Sep 5, 2023 2:34 AM UTC

The recent Samsung update is causing the problem. The temporary fix is setting the Digital Output Audio Format setting on the TV to PCM until Samsung can address the problem.

"Receive with simplicity everything that happens to you." - Rashi
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2 replies

GuitarSuperstarAnswer
Lead Maestro
Sep 5, 2023 2:34 AM UTC

The recent Samsung update is causing the problem. The temporary fix is setting the Digital Output Audio Format setting on the TV to PCM until Samsung can address the problem.

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"Receive with simplicity everything that happens to you." - Rashi
    slawsonbAuthor
    Contributor I
    Sep 6, 2023 4:43 AM UTC

    The recent Samsung update is causing the problem. The temporary fix is setting the Digital Output Audio Format setting on the TV to PCM until Samsung can address the problem.

    Thanks! That works for the time being.

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