No sound coming from passive speakers

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I have a Sonos amp which is wired to two in ceiling Klipsch speakers. I've also got a playbar on the TV on the same room. Everything is grouped together under "family room" and working for 5 years. Just noticed while playing music from Spotify that the playbar is working fine but no music is coming through the passive speakers. I've tried rebooting the system and the wifi and no luck.

Only thing I've changed is updating the app. Could that have caused it?

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G

GuitarSuperstarAnswer

Lead Maestro

If you have already tried rebooting the Playbar, Amp, and router, and checked the speaker wire connections, you should probably contact Sonos Support.

"Receive with simplicity everything that happens to you." - Rashi

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H

HECUBUS

Lyricist I

After deleting my Spotify account, Apple Music worked for a while. I tried to play the tv in four rooms and the issue came back, only 1 or ¾ rooms work. Now, the same issue occurs with Apple music. There goes the rest of my weekend, again.

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