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Contributor I
December 26, 2024
Answered

No audio on surround speakers but pause button works

My two rear Sonos one SL surround speakers are connected but have no audio. The pause button works and will pause the ARC soundbar but still no audio from the surrounds. I have tried EVERYTHING please help. TV and cable box both set to Dolby Digital and TV surrounds are turned all the way up in sonos app and still no audio from surrounds.

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106rallye
106rallyeAnswer
December 26, 2024

What does the Sonos app say you are receiving if you are exoeriencing this?

 

3 replies

buzz
Grand Maestro
December 26, 2024

What program source are you playing?

 

Senior Virtuoso
December 26, 2024

If you stream music to the Arc room, do they make any sound? 

106rallye
106rallyeAnswer
December 26, 2024

What does the Sonos app say you are receiving if you are exoeriencing this?