No Atmos with Firestick 4K Max

I have the exact same setup.  How are your components connected together?

For reference I’ve included below a diagram of my setup. (The Arana HDFury is because my TV doesn’t have an eArc port.)

Hi. Exactly how are the Sky box and Firestick connected to the TV?

Is there any other app on the Firestick that has Atmos?

Is there a Netflix app on the TV?

What make and model is your TV?

Hi, I’ve just purchased a Sonos Arc but i’m having trouble getting Atmos from Netflix via a Fire Stick 4k Max.

I have a premium Netflix subscription and all settings are at their highest.

I have Sky Q so i’m able to get Atmos from Sky Movies from the Arc so i know that it does work from that source.

Anyone any ideas?

Thanks

I have the exact same setup.  How are your components connected together?

For reference I’ve included below a diagram of my setup. (The Arana HDFury is because my TV doesn’t have an eArc port.)

 

I have the Arc connected to the ARC HDMI of the tv, Sky Q to a normal HDMI and the Firestick in another HDMI.

I don’t understand why Sky Q gives me Atmos but the Firestick doesn’t?

Hi John, see my previous response.

I just got the firestick yesterday so not sure what other apps to try as i only subscribe to Prime and Netflix.

There is a Netflix app on the tv but i believe it doesn’t supply Atmos.

The tv is a Samsung UE55MU6470 from 2017.

Hi, I’ve just purchased a Sonos Arc but i’m having trouble getting Atmos from Netflix via a Fire Stick 4k Max.

I have a premium Netflix subscription and all settings are at their highest.

I have Sky Q so i’m able to get Atmos from Sky Movies from the Arc so i know that it does work from that source.

Anyone any ideas?

Thanks

I have the exact same setup.  How are your components connected together?

For reference I’ve included below a diagram of my setup. (The Arana HDFury is because my TV doesn’t have an eArc port.)

 

I have the Arc connected to the ARC HDMI of the tv, Sky Q to a normal HDMI and the Firestick in another HDMI.

I don’t understand why Sky Q gives me Atmos but the Firestick doesn’t?

I suspect that your Sky Q is connected to an HDMI eARC port and your Firestick to a plan HDMI (The plug shape is exactly the same)

An HDMI Switch would solve the issue: I use this one - https://www.amazon.co.uk/gp/product/B07PDVQD12/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Edit: Have you tried swapping the ports and test if that changes which provides Atmos?

Hi, I’ve just purchased a Sonos Arc but i’m having trouble getting Atmos from Netflix via a Fire Stick 4k Max.

I have a premium Netflix subscription and all settings are at their highest.

I have Sky Q so i’m able to get Atmos from Sky Movies from the Arc so i know that it does work from that source.

Anyone any ideas?

Thanks

I have the exact same setup.  How are your components connected together?

For reference I’ve included below a diagram of my setup. (The Arana HDFury is because my TV doesn’t have an eArc port.)

 

I have the Arc connected to the ARC HDMI of the tv, Sky Q to a normal HDMI and the Firestick in another HDMI.

I don’t understand why Sky Q gives me Atmos but the Firestick doesn’t?

I suspect that your Sky Q is connected to an HDMI eARC port and your Firestick to a plan HDMI (The plug shape is exactly the same)

An HDMI Switch would solve the issue: I use this one - https://www.amazon.co.uk/gp/product/B07PDVQD12/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I don’t have eARC and the Sonos is connected to the ARC HDMI.

Something else to test with your current connections:  Have you tried using Netflix on your Sky Q box - this will rule out the source and confirm a connection cause.

Hi, I’ve just purchased a Sonos Arc but i’m having trouble getting Atmos from Netflix via a Fire Stick 4k Max.

I have a premium Netflix subscription and all settings are at their highest.

I have Sky Q so i’m able to get Atmos from Sky Movies from the Arc so i know that it does work from that source.

Anyone any ideas?

Thanks

I have the exact same setup.  How are your components connected together?

For reference I’ve included below a diagram of my setup. (The Arana HDFury is because my TV doesn’t have an eArc port.)

 

I have the Arc connected to the ARC HDMI of the tv, Sky Q to a normal HDMI and the Firestick in another HDMI.

I don’t understand why Sky Q gives me Atmos but the Firestick doesn’t?

I suspect that your Sky Q is connected to an HDMI eARC port and your Firestick to a plan HDMI (The plug shape is exactly the same)

An HDMI Switch would solve the issue: I use this one - https://www.amazon.co.uk/gp/product/B07PDVQD12/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

I don’t have eARC and the Sonos is connected to the ARC HDMI.

Not all TV’s are equal!  To get mine to work I had to use an Arcana HDFury device which splits the Audio to the Arc and the Video to the TV, rather than relying on the TV pass through.

Netflix via Sky Q apparently doesn’t provide Atmos.

I have Netflix on both so you may well be correct - I’ll test this now!🤓