I recently installed a Sonos Arc and registered the device with Amazon. Skills are enabled in the Alexa App. Everytime I ask Alexa to play it says I mus enable the skills. Turned them on and off several times, still not working.
New sonos Arc and Alexa not working to play music.
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Where did you; as you say, register the Arc with Alexa?
I have a recording of the response I get back from Alexa. However this does not allow media attachments.
Try the following if you haven’t done so….
In the Sonos app > Settings > System > Room/Zone with Arc > Voice > Amazon Alexa > make sure Alexa is enabled.
Let us know what happens.
Room/Zone isn’t an option. LOL.
Just look for your Arc. It’s the room or zone where the Arc is located. (i.e. Living, den etc).
Let us know what happens 🙂
I see the ARC in the living room. It has Amazon Alexa set up as voice control. When I go into the Alexa App I have enabled both Pandora and SiriusXM. I set this up with my Sonos Move in my other home back in January and I had no problems. Everytime I ask Alexa to play Pandora it responds “To do that first enable the skill in the Alexa App, then ask me to discover devices”
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