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Loss of TV sound from Sonos system When TV Powers Down and Turned Back On

  • September 22, 2024
  • 2 replies
  • 40 views

Whenever my Sceptre TV powers down the connection to the TV volume is lost. I can still play music but when I turn the television back on, there’s no sound on the television.

 

Amazon Alexa is controlling the equipment, including the television and Beam. 

 

Sometimes when I reset up the equipment control I can get tv sound to come back, but sometimes that doesn’t work either.

 

Unfortunately, theres no option to keep tv from powering down when Firetv Cube powers down.

 

Any suggestions besides buying a new tv? It’s only a couple of years old. Thank you!

 

 

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2 replies

  • September 22, 2024

Hi. Do you have TV Autoplay enabled in the Beam settings? 


  • Author
  • Contributor I
  • September 25, 2024

Yes. But I have tried it both ways.