Skip to main content

Whenever my Sceptre TV powers down the connection to the TV volume is lost. I can still play music but when I turn the television back on, there’s no sound on the television.

 

Amazon Alexa is controlling the equipment, including the television and Beam. 

 

Sometimes when I reset up the equipment control I can get tv sound to come back, but sometimes that doesn’t work either.

 

Unfortunately, theres no option to keep tv from powering down when Firetv Cube powers down.

 

Any suggestions besides buying a new tv? It’s only a couple of years old. Thank you!

 

 

Hi. Do you have TV Autoplay enabled in the Beam settings? 


Yes. But I have tried it both ways.