Question

loosing signal - sound is switching from Tv Speakers and beam every 2 seconds

  • 19 October 2020
  • 2 replies
  • 83 views

Hello, 

My beam worked well for more than a year. Suddenly the sound is switching from Tv Speakers and beam every 2 seconds. 
 

I installed the last version of the firmware. And nothing changed. 
 

Does someone has an idea about what to do?

 

thank you


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2 replies

Try fully powering off both the TV and Beam for 30-60 seconds or so ..and power them back on and see if that fixes the issue

‘Fully powering off’ in this case means unplugging from power, not just using a remote or a power button to turn off a device.