LG OLED55C9PLA and Sonos Beam. TV channels audio volumes variable loudness

Above combination has been working successfully for several months until recently. Now experiencing significantly variable audio levels across tv channels from the same satellite feed. When beam removed/powered off and using tv speakers, audio volumes balanced ok. Attach beam and volumes very different. Reset beam and reattached with same results I.e. variable sound levels.

Can anyone help please.


Best answer by James L. 24 May 2021, 10:40

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Hi @APD2512,


Beam doesn’t directly control the volume of the programs or content on the TV, it simply plays whatever the TV/source devices provides it. This makes me think that there may be a separate volume normalization option for HDMI ARC devices somewhere in your TV settings. I’m not personally familiar with LG TVs, so I’ll leave this thread open for other community members to chime in if they know where/if this option resides.

Many thanks James. This will help me chase down the problem.