Contributor I

Issue with upgrade from Arc to Arc Ultra

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I’ve just replaced my Arc with the Arc Ultra in my home theatre set up (Arc Ultra, 2 x Era 300’s 1 x Sub mini) I just unplugged the Arc and plugged the Ultra into the same leads. Added the Ultra in the app, all ok. Now I can’t add the Era 300’s or the Mini. I have removed them from the original Arc set up, powered them off and rebooted the router and my phone, but still showing as not connected so I can’t addd them to the Ultra.

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Breaking DadAuthor

Contributor I

Is there an audio option that reads

HDMI out or HDMI Out CEC

Can't find any ref to CEC on this Sony set, but I've enabled everything I can find in the options menu ref sound output/HDMI. The HDMI cable I'm using is a good quality one, but I'm beginning to think the problem may be with the connection between the TV and the. Ultra.

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Airgetlam

Sony usually calls CEC Bravia Sync.

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Bruce

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