Contributor I

Initiating Apple Airplay session to Sonos One SL pair decouples the pairing

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I believe I may have discovered a bug which, as far as I can tell hasn’t been reported yet, but I can reproduce over and over:

I have two Sonos One SLs. I can successfully pair these two speakers to become a stereo pair, and I can play to this set perfectly fine from within the Sonos 2 apps on both my iPhone and MacBook. However, if I try to play a song from within Apple’s “Music” app using AirPlay it breaks the stereo pairing - one of the two speakers stops playing music altogether.

It then remains like this regardless of the music source or whether it’s being played from the Sonos 2 App or Music App (via AirPlay). It does not split the two speakers into separate rooms, sound just stops playing out of one of the speakers. I can fix this by using the “Remove Stereo Pair” option, which then does separate the speakers into two rooms and each works fine again, separately.

I can then re-pair the speakers, and it will all work fine again until I attempt to start an AirPlay session to them like before, which triggers the same cycle repeatedly.

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H

HubieDubie

Lyricist I

I’m having the exact same issue described at the top of this chain. Same room stereo pair works with Sonos app but when AirPlay is used it breaks the pair and only plays from the left speaker.

Airgetlam

I’ll repeat my question from earlier in the thread:

“I’m curious to know what Sonos support said when you called them, after you recreated this situation, and sent them a diagnostic from your system. “

There’s just not enough information in your post to hazard a guess.

Bruce

buzz

Grand Maestro

Full disclosure: I’m not a regular AirPlay user, but I have tested it a few times. As a new test I started playing the default U2 album on my iPad, enabled AirPlay on the iPad, and sent the stream to a pair of MOVE’s. Both MOVE’s played and remained paired after I stopped the AirPlay stream and started a new stream with the SONOS controller.

Same results with a pair of ROAM’s (one ROAM and one ROAM SL). I don’t have a pair of ONE’s powered at the moment, but I expect the same results.

My thought is that there is a wireless issue of some sort. Wireless issues leave tracks in the diagnostics.

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