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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 29,173 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5727 Topics
A
AinsleyContributor I
asked in Home theater
Beam setup after reset

My Beam stopped working. I am presently trying to restore it without success. I get the four dots in a wave pattern along with this message, “ Getting your Beam ready” but it is hung up on this. I can’t close the window or restart the reinstall. Suggestions please.

3
Airgetlam
9 months ago
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TantrevTrending Lyricist I
posted in Home theater
creating surround sound

Hi. We wanted to create a surround sound so we’re advised to buy the beam and 2 SL 1 speakers but we aren’t getting the sound we had before. We were told Sonos is the best so are disappointed. Anyone able to give some advice please? We don’t have a very big room and at the moment we have one speaker to the back left of the room, the beam in front of the sofa under the TV and the other speaker in the right corner of the room. Thanks!

6
T
9 months ago
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lauriecarterAvid Contributor I
asked in Home theater
Coaxial to Optical with Sonos Ray?

HiOur Kitchen TV is a 32” JVC and the Ray is on offer for £218 on Amazon vs the Beam Gen 2 for almost twice that, plus the Beam is bigger so the Ray would fit better under the TV/Anyway, my TV has no Optical out natively but it does have a Coaxial port called Digital Audio Output (Coaxial).Could I use this? If I am forced to spend another £200 on a beam, I will probably stick with the Ray option and just upgrade the TV to a newer model as its not Smart anyway.Thanks

3
ratty
9 months ago
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sbonanno.ausContributor I
asked in Home theater
Switching between ARC and TV speakers

I have a Sony A80L connected to Sonos Arc.All works well, except, when I try to switch to TV Speakers, it switches back to ARC after a few seconds.How can I keep TV speakers in use rather than using ARC for occasions that I want to switch ?Any advice is greatly appreciated.Regards,Sam

3
Stanley_4
9 months ago
C
CF-TimContributor I
asked in Home theater
Acoustic room treatments with full Sonos Arc, Sub, Era 100

Is there a best do and don’t regarding room treatments with acoustic panels when using a Sonos Atmos setup?  I’m guessing no panels in at any first reflection points, and basically all panels even with or behind seating area.  If any research on this has been done, can someone point me in the proper direction, please?

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Stanley_4
9 months ago
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MarkworleyContributor I
asked in Home theater
one sl’s not working as surrounds

Help please! My one sl’s aren’t working as surrounds when tv mode. The beam work but one sl’s don’t. That stopped working a week ago. The precious 3 tetras they’ve worked together perfectly. the one sls do work when playing music which confuses me even more. anybody else experienced this issue. Thankyou. 

8
Stanley_4
9 months ago
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kdebsContributor I
asked in Home theater
Sonos Playbar - Kogan Smart TV

Hey all, I'm trying to connect my old Sonos Playbar (it's quite an old one, possibly 2013) to a Kogan 55" Smart TV (Series 8 LU8010). I've setup the Playbar and it's working while streaming Spotify from my phone through the app, but when I try to do 'TV setup' I get a 'no signal detected' error'. I've tried doing the old, unplug and plug it back in with each connection and also tried a few different settings on the TV itself. TV settings are pretty basic, but I've stripped it back to standard audio, balance 0, auto volume level off, surround sound off, S/PDIF Mode PCM (which I believe is the correct output for the Playbar. Anyone have any ideas? I've thought about getting a new optical cable but wanted to try here before I do that.

4
K
9 months ago
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waterwitchContributor I
posted in Home theater
Playbar and Sonos app not detecting signal from optical cable

Hi folks, I’ve been trying to troubleshoot this but have had no luck so any advice would be appreciated.I’ve recently bought a Playbar through an auction. I did the factory reset on it, and connected it to the Sonos app on my phone.When trying to set it up with my TV (model: Toshiba 55U6863DB) using the optical cable I hit a problem with the app, it gives the following message:No signal detected. Make sure the optical cable is securely plugged into your TV and your Playbar.I have tried the classic turn it off and on again with both the TV and the Playbar, I’ve tried reconnecting the cables, swapping cables, I’ve changed the audio settings on the TV, tried connecting it with an optical-to-AUX adapter plugged into the headphones jack on the TV, and none of it seems to work.I can stream music from the Spotify app directly to the Playbar with no issues and can confirm the Playbar works from that, and I can also connect my computer to the Playbar but get no audio from it.Does anyone have an

10
W
9 months ago
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MikeE67Chromatic Producer I
asked in Home theater
Ultra HD blu ray player query

Hi.I haven't played a blu ray disc for ages however when I did so a few days ago I was curious as to why when I rewound the film (to go back to a specific scene), I lost all sound from the Sonos Arc.The only way I could get the sound back was to stop playback and restart the player again.Any idea why this has happened?I think my sound bar setup is ok as the sound format within the Sonos app is Dolby Atmos.I also have another problem relating to the picture, namely, every few seconds I get a screen judder which only lasts a fraction of a second but repeats itself every few seconds.

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M
9 months ago
KenB2
KenB2Contributor I
asked in Home theater
How to turn on all of my speakers at the same time?

How do I turn on all of my speakers at the same time?When I turn on my tv, my soundbar & sub woofer (gen3) power on, I have to go to my Sonos app to turn on my (2) era 300 speakers.

6
KenB2
9 months ago
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LomgContributor I
posted in Home theater
Awol Vision 3000 UST / arc / arcana

Hello,  Hoping someone could point me in the right direction, it may be more an arcana problem rather than sonos.I had a samsung TV with arc, sub & play 1’s and had atmos through the arcana. Sky TV used TV HDMI1 , hdmi arc went to the arcana, and my HDMI in was a 4K player. All worked fantastically. Until I swopped the TV for an AWOL 3000 UST projector. I used the same cabling, just swopped the projector for the TV. But, now I can’t get any sound through the arc from the projector (sky, netflix or USB) but I can get atmos from the 4K player.I cabled directly from the projector HDMI arc to Sonos eARc , removing arcana from the setup, and I have sound, getting atmos, from Sky (pcm) , Netflix from firestick, and USB. But with this setup I don’t have a connection for my 4K player.  So I believe my issue is with the arcana. When I try configure room setup using the sonos app, it errors on either CEC not enabled or point to the HDMI cables. CEC is enabled & I don’t believe it is cabl

4
L
9 months ago
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zmkContributor I
asked in Home theater
Audio Dropouts with Beam + LG C3 + Nintendo Switch

I just set up a new Sonos system (Beam gen 2 + Era 100 surrounds) connected to a new LG C3 TV (65”), and while things are mostly great, my Nintendo Switch seems to cut out for a second every few minutes. Some searching around here and reddit shows some posts from years back with similar issues, but seem to be blaming it on some software update that seems irrelevant today. my setup:65” LG C3 TVApple TV on HDMI 1 (and has thus far been fine, generally playing Atmos content)Beam gen 2 on eARC HDMI 2Nintendo Switch on HDMI 3Xbox Series X on HDMI 4Era 100 speakers as rear surrounds (though this problem existed before I set those up)TV set to "pass through” audio, to use eARC, and the audio output is set to “bitstream"Nintendo Switch set to “Surround Sound”, which I believe sends 5.1. Sonos app claims it's getting “Multichannel PCM 5.1"Sonos firmware 15.10LG software version 03.20.17 The drop outs don't seem to have a super consistent pattern. They could happen once every five minutes, or th

12
E
9 months ago
A
acgeezerContributor I
posted in Home theater
Sound Output settings for Samsung TV

Bought a Sonos ARC and Sub system.  My Samsung 2019 TV is connected to the ARC and Sub.  Sounds pretty good.  It was connected to an older sound system so the sound output was already set to use the Optical output while the TV speakers were off.  Switch over was easy using the HDMI cable to its ARC output.  But now wondering if I am getting the best throughput.  Looking at the Samsung setting for Digital Output Audio - it is set to PCM.  It lists Dolby Digital and Dolby Digital Plus as options but these are grayed out.  Can’t understand why; their documentation (eManual) is very limited.  Maybe it is stuck there because I was using the Optical output??? Any ideas???

4
G
9 months ago
D
davePCContributor I
asked in Home theater
soundbar grouped to amp changes "group volume" without changing amp volume

I have a Sonos Beam Soundbar conected to a TV via HTMI eARC, in a room with (4) in-ceiling speakers connected to a single Sonos AMP. When I group the two zones, the TV audio will mirror onto the ceiling speakers, like I want…  However, the when I push volume buttons on my AppleTV remote (fed to the Sonos Beam via HDMI-CEC), it only changes the soundbar volume, not the group volume and grouped zones volume.Is there any way to the soundbar volume to have control over grouped zones, so these speakers can be just an “extension of the TV”?

12
melvimbe
9 months ago
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syabaaaaaContributor I
asked in Home theater
sonos beam gen2のルータ変更後アプリ接続不可

sonos beam gen2を使用中。ルータをfs040wに交換後、sonosアプリの設定変更、再接続を試みるも、接続に問題が発生しましたと何回も表示。sonos自体の初期化も実行済み。ルータは2.4GHz、8011.b/g/nに設定済み。ルータのパスワード接続画面まではいく。ただ、テレビとsonos自体の接続はできており、音声もsonosから出力されている。アプリの設定だけどうしてもできないので、どなたか教えてください。 Moderator edit:Google Translate-Currently using sonos beam gen2.After replacing the router with the FS040W, I tried changing the settings of the Sonos app and reconnecting, but it kept saying "There was a connection problem."Sonos itself has also been initialized.The router is set to 2.4GHz, 8011.b/g/n.You will get to the password connection screen for the router.However, the connection between the TV and Sonos itself is established, and audio is also output from Sonos.I just can't set up the app, so please let me know.

1
Corry P
9 months ago
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MovieCriticRobContributor I
asked in Home theater
sonos era 300 home theater

Can you build a home theater system with four sonos era 300 speakers (two in the front and two in the rear?)

4
controlav
9 months ago
F
Filmdog73Contributor I
asked in Home theater
connecting Sonos Sub 3rd gen to Sonos soundbar arc

I cannot get my Sonos sub 3rd gen to connect to Sonos soundbar arc via wireless network.  

6
Airgetlam
9 months ago
A
ArekNContributor I
asked in Home theater
Sonos Arc & Sony KD85XH9096

Hello All, I’m facing quite anoing issue with my Sonos ARC.While watching TV I cannot play sound via TV speaker. Always Sonos is forsing TV to play everything via Sonos Arc.Connected by HDMI Arc.All settings responsible for this adjustment in TV are  set no to act automatically in this scope.even if switched manually to play all sound via TVs speakers, after 1-2 seconds TV is sweatvhing into Sonos.with my previous soundbar from Sony, it was always possible to be decided.  

5
Airgetlam
9 months ago
D
David16DAAvid Contributor I
asked in Home theater
Surround Sound Sound Set up

I have recently set up my surround sound using 2 ERA 300’s,  1 Arc and 1 Sub.During the set up it asked if I wanted to group the above speakers all with the same room name which I did.Question 1.  If I had not grouped as 1 room name, would I still had been able to set up as a complete surround sound set up?Question 2.   In this set up, Am I able to play music and just select the two ERA 300’s or do I have to play music through all of surround sound speakers?Question 3.  Now that I have added the ERA 300’s as surround speakers, can they be switched to a stereo pair if I was to change the set up so that they had their own room name.Question 4.  If they had their own room name, would I be able to switch back to the complete Surround sound set up when I watch TV?Thank you in advance.

5
J
9 months ago
D
DrewMContributor III
posted in Home theater
SACD Playback: Sony X800 Player-->Sony A80J 77" OLED-->Sonos Arc/Sub/Surrounds (via eARC)

Hi been through the forum and haven’t been able to duplicate others’ success with this.Though I’ve been successful with other surround music formats (BluRay, DVD-A), I’ve been stymied in my attempts to get SACD Surround material to my Sonos.   I see the menus and the material is playing, but the signal isn’t making it to the Arc (I am successful in hearing it on the TV’s internal speakers, but that’s not what I want).Equipment is in the subject line, and I have tried with multiple menu settings (including eARC off), but no joy yet.Can anyone help?Thanks! 

11
D
9 months ago
B
BigDadContributor I
asked in Home theater
adding surrounds to playbar and sub

i am trying to connect (100's) as surrounds to my playbar / sub and only get an option to add my sonos amp which is powering speakers in a different room.. any ideas?

5
B
9 months ago
R
Run4loriContributor I
asked in Home theater
Sonos ARC and Sonos Sub but off brand surround speakers.

I have a Sonos arc and Sonos sub. The house I recently moved into has two surround speakers (off brand) in the ceiling. Each speaker has two wires going to a single audio plug for each speaker. I want to get a Gen 2 Sonos amp to drive these but I’m not sure how the single plug from each speaker plugs into the back of the amp, which has two wires for right and left respectively.  Also, will I have to wire the Connect Amp to the Arc and  Sub and Router with Ethernet cable for them to work?  I’ve searched for an answer to this and I haven’t found and answer exactly matching my situation. 

1
Airgetlam
9 months ago
N
NetAgreeableContributor II
asked in Home theater
Sonos Arc refurbished vs new

Is Sonos known to improve hardware yoy while keeping the model name same like Tesla does? Are there any significant difference in hardware/firmware versions between last year and this year model? I am evaluating between refurbished Arc vs new one. Hence the question.

2
Airgetlam
9 months ago
C
Chris CummingsContributor I
posted in Home theater
Sound volume adjusts itself

I have a Samsung frame TV and have paired it with a sonos surround system. Early in 2022 I purchased the TV and then added a sonos arc sound bar, a Sonos Sub and also 2 one SLs to round it out. Everything was working well for several months and then suddenly I am experiencing an irritating problem. For some reason the volume goes down by itself until it eventually is completely mute. If I turn it up it will simply go down slowly until there is no volume at all. The only fix is to unplug the ARC to reboot and it works fine for about a week and then the problem repeats itself. Any thoughts on how to fix this as its getting very irritating.

23
J
9 months ago
B
Bob KunathContributor I
asked in Home theater
Control volume with TV remote

I have an ARC soundbar and a pair of ERA 100 speakers for surround. I can change volume of all three as a unit with my Mobile APP, but when I change volume with the TV remote only the ARC is changed.  Can this be fixed?

2
Ken_Griffiths
9 months ago
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