Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,024 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4595 Topics

W
WorlrlContributor II
asked in Home theater

no atmos on xbox series x and reversed cahnnels.

Hi.im using the beam gen 2 for some time now.im using it with the newest Apple TV 4K without atmos because my tv have only Arc.(no earc).today I thought maybe I can use the atmos on my Xbox series x but there also it says it can’t play atmos although my tv does support Dolby digital plus. I downloaded the Dolby app and still no atmos.also I did a test on the Xbox of the sound channels and left/ right was REVERSED. Is it a problem with Xbox or something wrong with my beam?I thought I hear reversed channels for sometime but on other forum people told me there is no way this could happen.is there a fix for all of this?thanks in advance 

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11 months ago
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AndyghfcTrending Lyricist I
posted in Home theater

No Atmos with Firestick 4K Max

Hi, I’ve just purchased a Sonos Arc but i’m having trouble getting Atmos from Netflix via a Fire Stick 4k Max.I have a premium Netflix subscription and all settings are at their highest.I have Sky Q so i’m able to get Atmos from Sky Movies from the Arc so i know that it does work from that source.Anyone any ideas?Thanks

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R
11 months ago
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PapapookContributor I
asked in Home theater

Unable to factory reset Sub Mini

Hi all!I received my Sub Mini yesterday, and having some trouble connecting it to my system.When I plugged it in, the status LED is white and I could not find it in my S2-app, so I supposed I need to reset it.Plugged it out from power, hold Join button (the only button on Sub Mini) while plugging it in. The status LED began to blink white, but after a while it just came back to fixed white light, which is a little more dull / dimmed than the blinking.I have tried this many time, but still haven't been able to reset it in order to pair with my system.I then plugged ethernet port in to it, and was able to find its IP in my network, and Web Interface (port 1400) works just fine (REPORTED as Sub Mini, too!), so it's not totally dead, but it seems like there isn't a way to reset it from Web Interface.Have anyone experienced this problem (on both Sub Mini and other devices), and any tips would be greatly appreciate!Cheers!

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P
11 months ago
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SlamDesiAvid Contributor III
asked in Home theater

Removing Play 1s and Replacing with Fives

Hello… I would like advice on removing my existing Play 1 surround pair and replacing them with my new Fives.  I’d like them gone from the S2 app as well so there’s no confusion when I add the Fives.Would I be right in selecting “Remove Surrounds” in the app to remove the Play 1s then, do a reset on them before unplugging? Then, plug in both Fives and add those to the Room the Play1s were in?I realize this is remedial stuff for most of you but, I haven’t replaced a speaker in my system since I bought them back in 2014.Thank you in advance.  Brad

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11 months ago
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MamaStephContributor I
asked in Home theater

connection

I have a sonos sounder connected to a samsung tv and a sonos zone player.  We also have two speakers in the ceiling.  The speakers will connect to the sonos app and play and the sounder will play what is on the tv.  However, I can’t get the sounder and speakers to connect and play together for a surround sound.  Help.  This is an existing system in a new home, but I have reset everything. 

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M
11 months ago
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Irfan4545Contributor I
posted in Home theater

Sonos Sub mini low bass with Dolby vision content

I purchased a Sonos Sub Mini, which works flawlessly. However, I noticed that when playing Dolby Vision content, the bass does not respond as well as it does with other types of content on Netflix.System: Beam gen 2, ikea symfonisk and mini.Tv: TCL qled 55c728 supported hdmi 2.1 

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I
11 months ago
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JeffTimContributor I
posted in Home theater

85" TV only gives me 1.5 inch of space for a Soundbar, what are you using to raise the TV?

Looking at the Arc and it requires 3.4” of depth.  I only have 1.5” of space.  The Soundbar would block almost 2” of screen space.  What can I use to raise the feet of the stand?  I was thinking of just making wood pieces to sit the feet on to raise it up.  The TV stand footprint (WxHxD in INCHES): 1.7 x 15.6 x 10.2.   

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Airgetlam
11 months ago
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nicjshacklockContributor II
posted in Home theater

Sonos Beam - Regular TV Blackouts

I saw another thread on this forum that exactly matched mine (see here) but it’s been closed so I’m opening a new one.Every hour or two I get a blackout that lasts a couple of seconds, then the picture comes back but the sound is quiet, then another brief blackout, then the picture comes back.I’m using a Sonos Beam connected to the TV (Philips 65PML9200, previously a 65OLED856) via HDMI Arc.I’ve had the Virgin Media (STB) box replaced and Richer Sounds just replaced my entire television after months of arguing with them and Philips (the manufacturer). I’ve now got a new, different model TV and the same fault has occurred. You can’t imagine how angry I was that after all that, it seems like Sonos might be the cause.Has anybody else had this issue? How can I diagnose?My Sonos is out of warranty.

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11 months ago
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eatzayloveCollaborator I
asked in Home theater

Feature request: disable wifi on Era 300s

I bought two of the ethernet to usb-c dongles in the hopes of returning my setup off wifi. I’m using the Eras 300s as rears in connection with an Arc and Sub Gen 3.I can see that the dongles are working, but the era 300s are also still connecting over wifi. When I disable the wifi on the Arc/sub the Eras switch to WM:1 and the audio immediately gets choppy and stays that way (whether connected via ethernet or not). As a test, I temporarily renamed my wifi to see if the Eras would fall back to the ethernet connection, but instead they just drop out entirely. Is there anyway to force them to just use ethernet? My previous One SLs worked flawlessly as ethernet surrounds. I want the ability disable the wireless for at least two reasons:Living in Brooklyn there’s already a ton of wireless interference so cutting down on unnecessary (particularly stationary) wireless is always nice.When I leave wireless enabled on the Arc, the Ones, which I relocated to my bedroom prioritize connecting to it

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Corry P
11 months ago
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SkinnerupHQContributor I
asked in Home theater

Beam (Gen 2) on 5GHz wifi doesn't seem to work

I can’t seem to get my Beam (Gen 2) to connect to my wifi using 5GHz. Although the specs say it supports 5GHz that doesn’t seem to be the case (at least not for me).If I disable the 2.4GHz band on my SSID the Beam won’t connect at all. Using both 2.4GHz and 5GHz will allow it to connect. But as can be seen from the network controller (below)… only using 2.4GHz.But why?What is the trick here?As you can see my other Sonos speakers have no problem using 5GHz and the Beam is the newest of them all??!The reason this annoys me is because the Beam is the ONLY device on my network that requires 2.4GHz. So if it worked as I was expecting I could disable the 2.4GHz all together. Any good ideas as to how I can fix this? Or is it simply “not fixable”? Thanks :-)

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11 months ago
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Mark StevenContributor I
posted in Home theater

Sonos Arc Dolby Atmos Issues Audio Dropouts every 30-50 min

I have an issue whenever I watch Dolby Atmos content on Netflix, HBO max, etc. The audio seems to randomly stop for 1 second and comes back. This happens every 30-50 minutes or so. Its the most annoying thing and I end up just turning off Dolby Atmos. I've changed the HDMI cords and made sure everything is up to date.My current setup is an Apple TV 4k (1st gen), Samsung 4K tv 8 series, Sonos Arc, two One SL, and Sub. Any answers would be greatly appreciated. 

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A
11 months ago
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EmariesContributor I
asked in Home theater

Music Blast?

Does anyone else have the experience that at the end of a song on Amazon Music it blasts the volume? we have an Arc

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Jamie A
11 months ago
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Daren56Trending Lyricist I
posted in Home theater

Atmos query

I have all the necessaries enabled for Atmos on tv, the sound output is showing on Netflix S2 app as Atmos, yet when I look on ‘about my system’ on the S2 app it’s stating ‘no signal’ or previously ‘Dolby 2.0’. Please help as to why? TIA.

2
D
11 months ago
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YuzuSunshineContributor I
asked in Home theater

airplay fails to connect to Beam gen 1

I bought a refurbished Sonos beam gen 1. I set it up but noticed that I can’t seem to airplay to the beam. It shows up in the AirPlay list but I get an error when I try to connect to it.The beam is connected to the network via WiFi. Previously via ethernet and I had the same issue.I’ve rebooted the beam, my router, modem, phone etc.I’ve reset the beam a few times and no luck.I’m on iOS 16.4.1 and the Beam is on 15.3.in my network I also have a HomePod mini that I can AirPlay to successfully. I previously had a Sonos Ray that I could AirPlay too just fine too.Anything else I should try this weekend before reaching out to support next week?

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Airgetlam
11 months ago
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EricYYCContributor I
asked in Home theater

sub gen 3 keep disconnect and reconnect

Hello communitymy problem is my Sub Gen 3, either if I am listening music or watching tv, it keeps disconnect for few secondes or minutes,  then it reconnect by itself…. After few minutes, disconnect again… and reconnect by itself.do you know what can cause this?how could I solve this problem?

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Airgetlam
11 months ago
Andor
AndorContributor II
asked in Home theater

Cannot update my Arc to version 15.3

I have a strange issue: I cannot update my Arc to version 15.3, from version 15.2, I have 2 Era 300 speakers, and a Sub 3rd gen. I have even tried manually but the update fails with error code 6. I have my Arc wired to the router. What should I do? I even tried restarting the Arc but to no avail

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Airgetlam
11 months ago
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CdbgContributor I
asked in Home theater

How can I connect my Beam to my NEC screen

No HDMI ARC, or optical output that I can see.  

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Airgetlam
11 months ago
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SNIDER17Contributor I
asked in Home theater

How to link Sonos ARC + Apple TV 4K + 2 HomePods to have Dolby Atmos ?

Hello, I recently bought a Sonos Arc to complete my installation.So now, I have 1 Sonos ARC + 2 HomePods + Apple TV 4K, but It seems when I connect Sonos Arc + HomePod through AirPlay I don’t have Dolby Atmos on my Apple TV 4K.Is it normal ? There is a solution to bypass this error ?Thanks in advance for your help

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jgatie
11 months ago
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LukasHauserContributor I
asked in Home theater

multiple uses for Playbar?

Can my S1 Playbar be hooked up to a TV as well as be part of a separate wireless group? Right now it is part of a wireless Sonos group that plays line-in input with a stereo pair of two generation 1 Play Fives. I want to keep that functionality but possibly also hook it up to a Sony 4K TV. If this is even possible… What will be involved with switching between the two setups? Thanks in advance. 

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11 months ago
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ZouxContributor I
asked in Home theater

Swaying sound

Hi guys!I have a really strange issue with my bedroom set-up. It's an older Philips 32” lcd TV connected to my Sonos Beam soundbar. When watching TV the sound is swaying, it sound like an old VHS tape that changes speed, it's especially noticable when there is music during film tv-shows. At first it was a bit of an nostalgic feeling, but lately I've gone tired of it 😂 Does anyone else experienced this issuez and have a solution?

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Airgetlam
11 months ago
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flybymeEnthusiast II
asked in Home theater

ERA300 height positioning

Hello to all,i would like to ask your suggestions since I can’t try the positiong without drilling holes.As in picture, I have the SUrround placed on the couch that is against the wall.Horrizontal position:ideal position is having the left one at the same distance than the right one from the listener ears (in this case i should re position the left speaker at about 150 cm far, correct?Vertical position:I have read that they should be ideally 60 cm above the head or at “ear level”So wich would be better having a 250 cm ceiling height:-place them at ear level ( in my case 90 cm height)-place them at mid wall (125 or 150cm) so that the upper driver sound bounces back to me having less distance (125+125+35=285cm)-place them at 125 or 150 cm up side down so to have the upper driver firing down and not bouncing on the ceiling Thanks for the reply

2
F
11 months ago
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DanielaguilarbAvid Contributor I
asked in Home theater

no sound from rear speakers when listening to youtube video

Hello, I have an arc+one +sub gen3 when listening to YouTube video the ones are not heard, I already have music play back full configured and some YouTube videos show me that it is in pcm format and others in 5.1, I have a Chromecast I have this problem only with YouTube 

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G
11 months ago
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ErnestonetContributor I
asked in Home theater

beam 2 and sub mini

Hi i just connect a sub mini to my beam 2, but have a question. Does de beam 2 automatically sent the lows frecquency to the sub mini and dedicated only to the highs and mids? Abd what EQ recommend?

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E
11 months ago
1
1957LionsContributor I
asked in Home theater

TV volume defaults to zero when switching inputs from streaming music to TV

I am using Sonos amp to provide TV sound to wired Kef bookshelf speakers.  When switching from Spotify music to TV the volume always defaults to zero.  I have to turn volume up every time.   If I just watch TV and turn off and on the app holds the last volume used.is there a Sonos solution that will hold TV volume when switching inputs?

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1
11 months ago
LifeRIPS
LifeRIPSContributor I
posted in Home theater

DTS HD support

I’ve been growing my 4k movie collection and one of the most frustrating things to have a reference quality audio track but it’s not decoding its full bandwidth. Is this a hardware limitation? Does Sonos have any plans to add this support along with dts x? I know many cheaper less than soundbar systems with dts x support.

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11 months ago
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